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When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
You may return most new, unopened items within 60 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Overview
Honor Thy Label: Dr. Bronner's Unconventional Journey to a Clean, Green, and Ethical Supply Chain - By Gero Leson
What’s in a label? For us, it’s more than ingredients or intentions—it spells out an ethical commitment to fairness and sustainable growth, uniting customers, companies, farmers, producers, and communities worldwide.
Our Magic Soaps are renowned for their dense product labels (All-One!) and the curious tingling of peppermint. But how did we transform the small print into soaring sales—inspiring customer loyalty not just with lather, but with good clean business?
Through stories of harrowing setbacks and hard-won success in projects that span the globe, Gero Leson—Dr. Bronner’s VP of Special Operations—reveals how he builds and scales ethical production from the ground up. He proves that when done right, the cascading results benefit customers, communities, and the environment we share. Honor Thy Label invites socially conscious entrepreneurs and shoppers on a journey to break the boundaries of production.
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