Terms of Use

DrBronnersale Terms of Use

Welcome to DrBronnersale (drbronnersale.com, “we,” “us,” or “our”), your trusted source for vegan, cruelty-free, organic, and fair trade products for home, body, and hair. These Terms of Use (“Terms”) govern your access to and use of our website, including all content, features, and services available on or through the site. By accessing or using drbronnersale.com, you (“you” or “user”) acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Terms of Purchase. All transactions and interactions with our site are conducted in United States Dollars (USD).

1. Eligibility to Use the Website

To access or use our website, you must meet the following requirements:
  • Be at least 13 years of age. If you are between 13 and 17 years old, you may use the site only with the supervision and consent of a parent or legal guardian, who accepts these Terms on your behalf.
  • Have the legal capacity to enter into a binding agreement (or be supervised by someone who does, if you are a minor).
  • Provide accurate, truthful, and complete information when creating an account or interacting with the site (e.g., when submitting product reviews or contacting customer service).
  • Comply with all applicable laws, regulations, and these Terms in your use of the website.

2. Account Creation & Security

You may choose to create a user account to access additional features, such as saving favorite products, tracking order history, and streamlining checkout. When creating an account, you agree to:
  • Choose a secure password and keep it confidential. You are solely responsible for all activities conducted under your account, including any unauthorized use. Notify us immediately at service@drbronnersale.com if you suspect your account has been compromised.
  • Update your account information promptly if your email address, shipping address, or other details change. We rely on the accuracy of your account information to provide effective service.
  • Not share your account credentials (username, password) with any third party. We will never ask you to provide your password via email or unsolicited communication.
We reserve the right to suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms, engaged in fraudulent activity, or for any other legitimate business reason (e.g., inactivity for an extended period).

3. Permitted Uses of the Website

You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes, including:
  • Browsing our product catalog (e.g., vegan body care, organic home cleaners, cruelty-free hair products).
  • Creating an account to save preferences and track orders.
  • Placing orders for products in accordance with our Terms of Purchase.
  • Submitting genuine product reviews, ratings, or feedback based on your personal experience.
  • Contacting our customer service team with questions or concerns.
  • Signing up for our newsletter or promotional communications (and unsubscribing at any time).

4. Prohibited Uses

To protect our website, users, and business, you agree not to engage in any of the following prohibited activities:
  • Unauthorized Access: Attempt to access, hack, or modify any part of the website, our servers, or user accounts without permission. This includes using automated tools (e.g., bots, scrapers) to collect data from the site without our explicit written consent.
  • Fraudulent Activity: Use the website to submit false or misleading information (e.g., fake order details, fraudulent payment methods), impersonate another person or entity, or engage in any scam or deceptive practice.
  • Harmful Conduct: Upload, transmit, or share any content that is illegal, harmful, offensive, or infringing (e.g., malware, viruses, hate speech, copyrighted material without permission). This also includes posting false product reviews or engaging in defamation.
  • Disruption of Service: Interfere with the operation of the website, including overloading servers, disrupting navigation, or blocking access to other users.
  • Commercial Misuse: Use the website or its content for commercial purposes without our approval, such as reselling our product information, using our brand name for unauthorized promotions, or scraping prices for competitive analysis.
  • Violation of Policies: Ignore our Privacy Policy, Terms of Purchase, or any other posted rules (e.g., return guidelines, newsletter opt-out procedures).

5. Website Content & Intellectual Property

All content on drbronnersale.com—including product images, descriptions, logos, brand names, ingredient guides, educational articles, and design elements—is the exclusive intellectual property of DrBronnersale, our product partners, or our licensors. All copyright, trademark, and other intellectual property rights are reserved.
  • You may not reproduce, distribute, modify, copy, download, print, or use any content from the website for commercial purposes without our prior written consent. Personal, non-commercial use (e.g., saving a product page for reference) is permitted as long as you do not remove any copyright or trademark notices.
  • Our brand names, logos, and slogans (e.g., “DrBronnersale,” “Vegan Care for You & the Planet”) are trademarks of DrBronnersale. You may not use these trademarks in any way that could cause confusion or imply affiliation with our brand without permission.
  • Product descriptions, ingredients lists, and claims are provided for informational purposes only. We make every effort to ensure accuracy, but we do not guarantee that all content is error-free. Content may be updated or modified at any time without notice.

6. Third-Party Links & Services

Our website may contain links to third-party websites or services, such as fair trade certification organizations, organic ingredient databases, social media platforms (e.g., Instagram, Facebook), or payment processors (e.g., credit card companies). These third parties have their own terms of use and privacy policies, and we are not responsible for their content, practices, or security.
We provide these links for your convenience only, and including them does not constitute an endorsement of the third party or its services. We encourage you to review the terms and policies of any third-party website before using it or sharing your information.

7. Disclaimer of Warranties

While we strive to provide a reliable, user-friendly website and accurate content, we make no warranties, express or implied, regarding the website or its services. To the maximum extent permitted by applicable law:
  • The website is provided “as is” and “as available,” without any warranty of merchantability, fitness for a particular purpose, or non-infringement.
  • We do not guarantee that the website will be error-free, secure, or uninterrupted. Downtime may occur due to maintenance, technical issues, or circumstances beyond our control.
  • We do not warrant the accuracy, completeness, or reliability of product descriptions, pricing, or other content. Product availability may change without notice.

8. Limitation of Liability

To the maximum extent permitted by applicable law, DrBronnersale shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website. This includes, but is not limited to, damages for:
  • Loss of access to the website or interrupted service.
  • Errors or inaccuracies in website content (e.g., incorrect product details).
  • Unauthorized access to your account or misuse of your information.
  • Damages resulting from third-party links or services.
  • Loss of data, profits, or business opportunities.
Our total liability to you for any claim related to your use of the website shall not exceed 100 USD. This limitation applies regardless of the legal theory (e.g., contract, tort, negligence) and even if we have been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless DrBronnersale, its employees, officers, directors, affiliates, and product partners from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:
  • Your violation of these Terms or any applicable laws, regulations, or third-party rights.
  • Your use or misuse of the website, including any prohibited activities.
  • Unauthorized access to your account or use of your credentials.
  • Content you upload, post, or transmit through the website (e.g., false reviews, infringing material).

10. Changes to These Terms

We may update these Terms periodically to reflect changes in our business practices, website features, or applicable laws. When we make material changes (e.g., modifying prohibited uses, updating liability limitations), we will post the revised Terms on our website with a clear notice highlighting the update. The revised Terms will take effect immediately upon posting.
Your continued use of the website after the revised Terms are posted constitutes your acceptance of the updated terms. We encourage you to review these Terms periodically to stay informed of any changes.

11. Termination

We reserve the right to terminate or suspend your access to the website at any time, with or without notice, if you violate these Terms, engage in fraudulent or harmful conduct, or for any other legitimate business reason. Upon termination, your right to use the website will immediately cease, and you should stop accessing the site.
Sections of these Terms that are intended to survive termination (e.g., intellectual property rights, limitation of liability, indemnification) will remain in effect.

12. Contact Us

If you have any questions, concerns, or requests related to these Terms of Use, please contact our customer service team:
  • Email: service@drbronnersale.com (please include “Terms of Use Inquiry” in the subject line)
  • Mailing Address: DrBronnersale Customer Service Department, 36 Heritage Pines Way, St. Augustine Florida 32092, United States
We aim to respond to all inquiries within 24 business hours and resolve issues promptly to ensure a positive experience for all users.