Accessibility

We are committed to making our website and shopping experience accessible to all users, regardless of ability or device. Our goal is to ensure that everyone can browse, search, and purchase our vegan, cruelty-free, and organic personal care products with ease, and we continuously work to improve the accessibility of our digital platform in line with global accessibility standards.

1. Core Accessibility Commitments

  • We design and maintain our website to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards, the internationally recognized benchmark for web accessibility.
  • Our platform is built to support assistive technologies, including screen readers, keyboard navigation, and text-to-speech tools, to ensure users with visual, motor, or cognitive disabilities can interact with our site effectively.
  • We strive to provide clear, concise, and easy-to-understand content across all pages, including product descriptions, policies, and checkout instructions, with consistent formatting and navigation to reduce confusion.

2. Accessible Design & Functionality

  • Visual Accessibility: We use high-contrast color schemes for text and interactive elements (e.g., buttons, links) to improve readability for users with low vision or color blindness. Text sizes are adjustable via browser settings, and we avoid relying solely on color to convey important information.
  • Keyboard Navigation: All core site functions—including product searches, cart management, and checkout—can be accessed and completed using only a keyboard, with clear focus indicators to guide users through each step.
  • Multimedia Accessibility: Any video or audio content on our site includes closed captions or transcripts, and product images are paired with descriptive alt text to ensure screen reader users receive full context about our products.
  • Simplified Navigation: Our site structure is organized with a logical hierarchy, including a search bar, clear menu labels, and breadcrumb trails, to help users with cognitive disabilities easily find what they need.

3. Ongoing Improvement

  • We regularly audit our website for accessibility barriers using automated tools and manual testing with assistive technologies, and we address any issues identified promptly.
  • We welcome feedback from users about accessibility challenges they encounter on our site. If you experience difficulty navigating or using any part of our platform, please contact us at service@drbronnersale.com to report the issue—we will investigate and resolve it as quickly as possible.
  • Our team receives regular training on web accessibility best practices to ensure that new site features, product pages, and content updates continue to meet our accessibility standards.

4. Temporary Limitations

While we work to make all areas of our site fully accessible, occasional technical limitations may exist. If you encounter a barrier that prevents you from completing a task or accessing information, our customer service team is available via email to assist with product inquiries, order placement, and any other support needs.